• DESCRIPTION
• SIZE GUIDE
• SHIPPING
• FAQs

• 
  

  Description:
  

  It's not easy to satisfy everyone when it comes to All-Over-Print Clothes, especially when choosing one as a gift - unless you opt for our Personalized All-Over-Print Clothes. 100% exclusive original designs from CustomsPig, every order is hand-crafted specifically for you.

  Product details:
  

  Each Ugly Sweater from CustomsPig is constructed from 70% acrylic and 30% cotton that is ultra-soft and incredibly comfortable.

  Fashion baggy style and extra soft fabric, perfect pairing for leggings and skinny jeans, etc.

  Chunky knit pullover sweater keeps you warm in cold weather.

  They feature a specialty high-definition heat-dye application that guarantees long lasting and vibrant color even after machine washing.

  Finished with elasticated cuffs and waist for a stylish fit.

  The fabric used is incredibly durable and resistant to wrinkles, shrinking and mildew.

  Each Ugly Sweater is custom printed, cut, and sewn just for you when you place your order, so there may be small differences in the design on the seams and/or arms due to the custom nature of the production process

  No Sweatshops, no mass-production.

  Disclaimer:

  Due to the nature of the cut and sew/sublimation process, each product may look a little different but they are all handmade with love! Decoration type: All Over Print.

  
  

• Each person has a different body proportion. Therefore, we highly appreciate that you consider sizing carefully before ordering.

  Sweater

  

  Sweatpants

  

• Processing Time:

  It takes 5-7 days in regular seasons. However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.

  
  

  Shipping Time:

  1. Standard Shipping:

  US: 9-12 business days

  Worldwide: 2-4 weeks

  2. Faster Shipping:

  US: 5-7 business days

  Worldwide: 1-2 weeks

• DO YOU SHIP TO MY COUNTRY?

  Do not worry about this issue.

  We do Worldwide Shipping!
  
  All our clothing is produced on demand. Every item is individually printed, cut, pressed, and sewn according to size and takes approximately 7-10 business days to process the order and produce it for you before we send it out to trustworthy express companies (DHL, USPS, FedEx, and national express companies depending on which country to go (Hong Kong Post, Canada Post, Singapore Post?).

  HOW DO I ESTIMATE MY DELIVERY DATE?

  

  We also provide two options: Standard shipping and Faster Shipping. The shipping time above is for the Standard shipping package.

  Please note that the time of shipping does not consist of a time of processing and production.
  
  All our shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.

  WILL I HAVE TO PAY CUSTOMS FEES IF SHIPPING OUTSIDE THE USA?
  

  Yes (where applicable). We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

  WHAT IF MY KID USED MY PHONE TO PLACE AN ORDER? CAN I CANCEL IT?

  Yes, for sure. You have 24 hours to change/cancel your order from the time your checkout is completed. Once the 24-hour period has passed, it's too late for you and our Customer Support team to change/cancel your order. Some mistakes in your life you can't go back to. Therefore, keep your phone away from little boy/girl.

  WHAT IS YOUR RETURN/REFUND POLICY?

  * RETURNS
  
  Due to hygiene reasons and the fact that our products are made-to-order, we normally do not receive return items.
  
  If you receive the wrong/defective item(s) in case it was our fault, we are happy to send you the correct one(s) without any extra fees and you will NOT need to return them to us.

  * REFUNDS

  We are committed to providing you with the absolute best products, and are happy to refund or replace your order for any of the following reasons:
  
  - The product is flawed/defective.
  
  - You received the wrong product.
  
  - We sent you the wrong size product.
  
  Please email us at support@customspig.com with a photo of the product you've received along with detailed shots of the flaws. Our customer service team will review your claim. If your claim is approved, we will provide you with a refund or replacement free of charge.
  
  Since we are a print-on-demand business, we do not stock items. Therefore, we do not accept refunds if:
  
  - You change your mind and don't want the items anymore (over 24 hours), or the size you picked yourself is wrong.
  
  - Your order did not arrive due to factors within your control (i.e. you provided the wrong shipping address resulting in delivery failure.)
  
  - Your order did not arrive due to exceptional circumstances outside the control of Customs Pig (i.e. not cleared by customs, delayed by a natural disaster).
  
  - You are not satisfied with the fabric material. We mentioned fabric material clearly in the "Product Description" section. The fabric material is clearly in the product description
  
  - Only regular priced items can be refunded, unfortunately, sale items cannot be refunded.
  
  If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Processing Time

It takes 7-10 days in regular seasons to produce the order and update tracking number on the system (shipping time is not included).

It takes 1 – 3 days to ship your order to our warehouse, put your name and address on it and ship out.

However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.

Shipping Time (Updated from Jun 20th, 2025)

We have two types of shipping: fast shipping standard shipping

- Fast shipping: It takes 8-10 days to deliver the package

- Standard shipping: It takes about 15 days to to deliver the package

Both options' shipping times are applied when the tracking number is updated on the system. Please note that shipping time does not include processing and production time after you place your order.

However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.

Not sure about your size? Click the link below to view our Adult Size Chart and find your perfect fit. We recommend comparing the measurements with a similar item you already own for the most accurate result.

👉 /pages/adult-size-chart

Shopping for kids? Click the link below to view our Kids Size Chart and find the best fit. We recommend comparing the measurements with a similar item your child already wears for the most accurate sizing.

👉 /pages/kids-size-chart