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Two hearts embellished with Cubic Zirconia stones, interlocked together as a symbol of never-ending love. Made with high quality polished surgical steel. Cable chain measures 18 inches with a 4 inch extension, and fastens with a lobster clasp.
Pendant Dimensions:
• Height 0.6" (1.5cm)
• Width 1.1" (2.7cm)
• Adjustable cable chain 18"-22"
HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?
We typically ship all orders within 2-5 business days. If you select Express shipping at checkout, we aim to ship your item within 2 business days.
WHICH CARRIER DO YOU USE?
We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.
HOW LONG DOES IT TAKE TO ARRIVE?
We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.
USA - Within 2-5 business days
Canada - Within 4-10 business days
Western Europe - Within 5-15 business days
Australia/NZ - Within 5-15 business days
Rest of the World - Within 5-20 business days
Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries.
I DIDN'T RECIEVE MY ORDER
Please email us: sales@HumansBold.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order.
CAN I PAY EXTRA TO GET MY ITEM QUICKER?
For USA domestic orders, you have the option of Express order processing at checkout. This will prioritise your order for shipping within 2 business days where possible. We hope to offer Priority carrier options for USA and International orders in the near future.
WHAT ABOUT CUSTOMS FEES/TAXES?
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.
It's unusual for orders of 1-2 items to attract customs fees, except in countries where there is a very low or no tax-free threshold. If fees are charged by customs, they are payable by the recipient.
CANCELLATION & EXCHANGES
CAN I CANCEL OR CHANGE MY ORDER?
We try to start production of all orders as soon as possible. Depending on when you order was placed, cancellation may be possible if production has not yet begun.
Please contact our support team to check if changes or cancellation are possible, and give the reason you wish to cancel.
MY ITEM IS DAMAGED/INCORRECT, WHAT DO I DO?
Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.
We'll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorization from support first.
CAN I RETURN MY PURCHASE?
We hope you'll love the item you purchased. If there's any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it.
Please note, personalized items may be subject to a deduction from the refund amount as they cannot be restocked. Shipping and insurance is non-refundable.
MY ITEM LOOKS DIFFERENT TO THE ONLINE LISTING
This is a very rare occurrance. We make every effort to accurately represent all designs and products, though some listings make use of life-like renderings instead of photos to show how the item will look. This allows our sellers to create many different products with their artwork, without needing to make & photograph thousands of products a day.
It's possible you may have an item that is showing a defect, please take a few photos and send them to our support team for review, along with your order ID.
Processing Time
It takes 7-10 days in regular seasons to produce the order and update tracking number on the system (shipping time is not included).
It takes 1 – 3 days to ship your order to our warehouse, put your name and address on it and ship out.
However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.
Shipping Time (Updated from Jun 20th, 2025)
We have two types of shipping: fast shipping standard shipping
- Fast shipping: It takes 8-10 days to deliver the package
- Standard shipping: It takes about 15 days to to deliver the package
Both options' shipping times are applied when the tracking number is updated on the system. Please note that shipping time does not include processing and production time after you place your order.
However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.
Not sure about your size? Click the link below to view our Adult Size Chart and find your perfect fit. We recommend comparing the measurements with a similar item you already own for the most accurate result.
Shopping for kids? Click the link below to view our Kids Size Chart and find the best fit. We recommend comparing the measurements with a similar item your child already wears for the most accurate sizing.
