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Capturing your pet's unique personality and facial expression, and turning your photo in to an incredible one of a kind custom art, ready to show off in your home.
Our customized products make the most thoughtful gifts to friends and family everywhere.
Track your order’s progress with our state-of-the-art customer dashboard
Review your artwork with unlimited revisions until you’re 100% satisfied
Approve your artwork and look forward to unboxing your masterpiece!
Your canvas will be printed and crafted in the USA
Between 4-5 business days (during holiday season, it can go upto 7-8 days) - we have an in-house team who work hard to get your artwork to you as quickly as possible. Even during busy times, we aim to stay underneath four days (and we haven’t gone beyond yet!). Some art styles will take longer than others.
We should also note that quicker artwork is available, and we can get it to you in one business day if you choose the option during checkout!
Be the first of the line! Instead of waiting for your design between 4-5 business days, your design will be ready for review within 1 days!
1. Make sure your photo has good and bright lighting – enough to see the details of your loved one's face, but not so much that their face is too bright to see. Darker photos make it hard for our designers to capture the details!
2. A head-on shot of your portrait is preferred. Make sure that you get the full face in the photo, including the ears and forehead. If we can only see half of the face or the photo is taken from the side, only half of the face will be on your canvas!
3. Always avoid blurry photos – the higher the clarity of the photo, the better. Remember that the photo will be shrunk down, so some subtle features may not be seen as clearly in the final product.
Not sure which size to get? This should help
You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update with USPS.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Can I change the Artwork after Approval?
Potentially - it depends how quickly you contact us after the approval and when we see your message. If we can reach the printing team and find your order to stop it, we will. If your message comes late and we couldn't stop it on the order line, we'd love to make you happy, so please get in touch - we'll see what we can do!
Again, our email is support@customspig.com. Our team will be in touch. And please include your order number and provide as much detail as possible within the email so we can assist you.
Processing Time
It takes 7-10 days in regular seasons to produce the order and update tracking number on the system (shipping time is not included).
It takes 1 – 3 days to ship your order to our warehouse, put your name and address on it and ship out.
However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.
Shipping Time (Updated from Jun 20th, 2025)
We have two types of shipping: fast shipping standard shipping
- Fast shipping: It takes 8-10 days to deliver the package
- Standard shipping: It takes about 15 days to to deliver the package
Both options' shipping times are applied when the tracking number is updated on the system. Please note that shipping time does not include processing and production time after you place your order.
However, it might be delayed 2-4 days during peak season, but we will try our best to fulfill your orders as fast as we can.
Not sure about your size? Click the link below to view our Adult Size Chart and find your perfect fit. We recommend comparing the measurements with a similar item you already own for the most accurate result.
Shopping for kids? Click the link below to view our Kids Size Chart and find the best fit. We recommend comparing the measurements with a similar item your child already wears for the most accurate sizing.
